Concept · entity · registered

Known error

A problem that has been analysed and has not been resolved. Analysis is what distinguishes it from a problem that is still unexamined. A workaround is often recorded with it and is not required for this status. The cause can still be in the service, so a known error is not a completed fix, not an incident, and not a runbook. It is not the ITIL word error, which names a flaw or vulnerability that may cause incidents. A runbook may tell a responder to apply a workaround.

coredraft@ 3b5f1abCC0-1.0

Definition

What Known error means

Labels
en Known error
Synonyms
enknown error record
Inherited wordsParent labels count as synonyms, and synonyms are inherited.
Problem (core)Problemproblem record
Kindentity
Extends (is a kind of)Problem core

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