Concept · attribute · registered

Incident priority

The order in which responders work this incident. It is often chosen from impact and urgency, and a person can override that suggestion. The attribute stores the resulting order, not the impact and not the urgency. It is not severity, which grades the impairment, and it is not the support tier that holds the ticket.

coredraft@ 3b5f1abCC0-1.0

Definition

What Incident priority means

Labels
en Incident priority
Kindattribute
OfIncident core

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