Concept · attribute · registered
Incident impact
The effect of this incident on users or on a business process, such as which work is blocked. Impact is not urgency and not priority. It is not severity, the operations grade of the impairment. Teams often align the grade and the effect, and the two can still differ.
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Definition
What Incident impact means
Labels
en Incident impact
Kindattribute
OfIncident core
Used in data
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